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Fill the online registration form now
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The contract is
subject to the disposition of the law of 27/12/77
no.1084, approved and executed in the international
convention relating to travel contract (CCV).
The liability of Pagine di Gusto is limited
to the above law.
Pagine di Gusto acts as tour operator and
agent. All arrangements for transport or conveyance
or for hotel accommodations are made by Pagine di
Gusto as agent of the suppliers. By utilizing the
services of suppliers, you agree that neither Pagine
di Gusto or any subsidiary of Pagine di Gusto
shall be liable for any injury, damage, loss, accident
or delay incurred by your or those traveling with
you directly or indirectly from any acts or default
of the suppliers or from any occurrence or condition
beyond the control of Pagine di Gusto, including
defects in vehicles or breakdown in equipment.
TERMS OF RESERVATION AND PAYMENT
Reservation requests should be sent by fax or e-mail
indicating personal records and address, name and
date of service requested
Any booking request should be confirmed by a voucher
of confirmation with reference number from Pagine
di Gusto.
A 30% deposit payment is required upon receipt of
our confirmation of the reservation.
Final payment is due 21 days prior to the arrival
date.
If a booking is made within 21 days of the departure
date, full payments are due immediately.
Payments are accepted by
- credit card
- bank transfer.
RATES
Rates are all quoted in EURO and are based on present
cost conditions and include VAT taxes. All
rates are subject to change without notice due to
increases imposed by hotel and tour / cruise operators,
currency fluctuation and fuel surcharges.
In case of unexpected increases, superior to 10%
of single prices because of new rules or taxes,
the fares will be adjusted and the clients
notified in writing. Client has the right then to
cancel with no penalty within 48 hours after notification
of new price.
CANCELLATION POLICY
Cancellations of tour bookings are subjected to
a cancellation fee according to the following scale:
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| For tour packages: |
- For cancellations more than 30 days before
arrival will be charged a penalty corresponding
to 10% of the total amount.
- For cancellations from 29 to 15 days
prior to arrival will be charged a penalty corresponding
to 30% of the total amount.
- For cancellations from 14 to 2 days
prior to arrival will be charged a penalty corresponding
to 50% of the total amount.
- For cancellations beyond this time limit,
after arrival dates & no-show the
total amount will be charged.
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| For Hotels and
Apartments: |
- For cancellations more than 30 days before
arrival will be charged a penalty corresponding
to 10% of the total amount.
- For cancellations from 29 to 15 days
prior to arrival will be charged a penalty corresponding
to 30% of the total amount.
- For cancellations from 14 to 4 days
prior to arrival will be charged a penalty corresponding
to 50% of the total amount.
- For cancellations from 3 to 1 day
prior to arrival will be charged a penalty corresponding
to 75% of the total amount.
- For cancellations on the day of arrival, after
arrival dates & no-show the total
amount will be charged.
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| For regular
city tours: |
- For cancellations at least 9 days before arrival:
will be charged a penalty corresponding to handling
fee of Eu. 10,00 per person
- For cancellations at least 8 days before arrival:
will be charged a penalty corresponding to 30%
of the total amount
- For cancellations from 7 days to 48
hours prior to arrival will be charged a penalty
corresponding to 50% of the total amount
- For cancellations less than 48 hours prior
to arrival the total amount will be charged.
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All
cancellations should be notified in writing and
confirmed by Pagine di Gusto
Pagine di Gusto will not be responsible for not
confirmed cancellations charging client with total
amount.
SUBSTITUTION
Should client wish to substitute participants, substitution
can only be accepted in writing by the person who
signed the booking or in writing by the travel agent
through whom the booking was made at least 4 days
before arrival. At the same time organizer should
receive all information about substitute
Substitute will be informed on the amount of extra
costs before applying substitution. Client that
cancelled will pay only registration fee.
CANCELLATIONS BY PAGINE di GUSTO
In respect to art. 10 of the above cited law no.
1084 of 27/12/77 for unforeseen events or changes
depending on third parties Pagine di Gusto reserves
the right to vary itineraries and any tour departure
or to cancel reservation totally or partially. Pagine
di Gusto may have to amend a tour may not reach
a minimum number of participants which would be
economical to operate. In this case Pagine di Gusto
will offer an alternative available of comparable
standards. Client has the choice of accepting the
changed arrangements as notified or cancelling reserved
travel service, in this event Pagine di Gusto will
return all money client has paid.
No refund will be granted to any client who is not
at the place of departure at the time established;
similarly, no refund will be granted to clients
who loose contact with the guide or do not complete
the tour.
Pagine di Gusto is also not responsible for partial
closure of Museums and delays caused by third parties.
UNFORESEEN CIRCUMSTANCES
No reductions or credit notes will be given under
circumstances amounting to a “Force Majeure”
which means: war or threat of war, riot, civil strife,
natural disaster, fire, closure of airports and
ports, adverse weather conditions
VALIDITY OF DESCRIPTIONS
All descriptions are based on information obtained
from Pagine di Gusto staff by regular inspections
and correspond exactly to the services offered.
If you have a problem or complaint it is important,
and in your own interest, to inform immediately
Pagine di Gusto or its representative so that
steps can be taken to resolve the matter on the
spot. We will not consider any complaint unless
notified to us.
DISPUTE
In case of dispute, the competent law court, will
be Trento ( Italy)
TECHNICAL ORGANIZER
PAGINE di GUSTO has Auth. N° 232
of 21st July 2005 prot IV/4 released by Provincia
of Trento.
INSURANCE POLICY
Third Party Liability Insurance Policy - Navale
Assicurazioni SpA (Unipol Group) Policy n° 100017068
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